Customer Support| 30 Days return| Express Shipping

FAQ'S

From the time of purchase, all things are produced and shipped from our facilities within 1 to 4 business days. Then, standard shipping times apply. Click the tracking link in your confirmation email to view your shipping information and timeline. Due to customs policies in your nation, deliveries for international orders may take longer. If your order hasn't arrived within the anticipated time frame, kindly email us at support@shoptob.com.

My thing is, where?

By clicking the tracking information link in your shipping confirmation email, you can check the status of your item (you will receive this when your product ships). You can also use the 'ORDER TRACKER' link at the top and footer of our website by simply entering your order number.

Which payment options do you accept?

Visa, MasterCard, and Amex are just a few of the popular credit and debit cards that we take.

Accepting PayPal.

No

Accepting pre-paid gift cards.

No,

Are you willing to ship abroad?

We only ship to the USA right now.

How much does shipping to my nation cost?

Pricing is determined by the nation in which you live and, consequently, by the number of goods you buy. Before finishing the purchase process, click "BUY IT NOW" and enter your address to view the exact price.
What's going on if your page won't load?

Please get in touch with us and let us know what's wrong; we'll do everything we can to repair it immediately.

What's going on when I keep getting a mistake message?

Please get in touch with us and let us know what's wrong; we'll do everything we can to repair it immediately.

I realized I had made a mistake and selected the wrong item. Can you exchange my product?

If you find that you've made a mistake, kindly get in touch with us right away. The change will be made if the problem is discovered before the product is produced. Act quickly since we try to provide your product as soon as possible!

I just realized I selected the wrong size; can you repair this?

If you find that you've made a mistake, kindly get in touch with us right away. The change will be made if the problem is discovered before the product is produced. Act quickly since we try to provide your product as soon as possible!

I just realized I typed in the wrong delivery address. What ought I do?

If you find that you've made a mistake, kindly get in touch with us right away. We will modify the difficulty if we discover it before the item ships. If not, we'll have to wait until the item is delivered back to us.

What are your exchange and return policies?

Within 30 days of delivery, kindly follow the guidelines below if you'd like to return an item. Put the things in the original packaging that was securely provided for them. All Bread Baskets must be sent back to their pristine state. Please email us at support@shoptob.com if the Bread Baskets you received are defective.

Exchange:

Please email us at support@shoptob.com if you wish to exchange a product. We'll handle the exchange, and there might be a $20 restocking fee.

What transpires when a package is "Returned to Sender"?

If we receive notification that your order was "undeliverable" and is being sent back to you, we will ship the box to you at no additional cost.

What transpires if my product is harmed?

If there are any flaws or mistakes in your item, we'll replace it at no extra charge. The defective item need not be sent back. Due to inventory limitations, we reserve the right to offer you a comparable item of your choosing instead of a refund.

What occurs if my item breaks after being washed?

We strongly advise reading the washing directions on your product's packing paper. Designs are made to last numerous proper items of washing. After being abused, plans are not meant to last. Please email us at support@shoptob.com if you believe your goods to be defective.

What should I do if the goods I received are faulty or incorrect?

If this occurs, we sincerely apologize. Please send us an email at support@shoptob.com with your order number. We'll pay all expenses to get you suitable goods. We'll send you a replacement item and cover the cost of mailing it back to us. Being human, we are prone to error. We'll work to fix the issue as soon as possible!

Please feel free to get in touch with us if you require any assistance or have any questions.

Please feel free to contact us if you have any questions.

Email address: support@shoptob.com

☎ Phone: +1 (781) 763-7542